Data Protection Policy (GDPR) Compliance

All organisations are required to comply with the General Data Protection Regulations.

Information relating to this and our processing of data are set out below.

Website Cookies

Our website may use cookies to collect information. This includes information about browsing and purchasing behaviour by people who access our website. This includes information about pages viewed, products purchased and interaction with our website.

Google Analytics

When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information may only be processed in a way which does not identify an individual to allow us to make sure our website is serving our customers needs. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.


We may ask for consent to send you occasional marketing messages, using email or text messages. You will have the right to opt out of any message you receive with a clear unsubscribe link. Alternatively, you can email us at to request being removed from such marketing messages. You may continue to receive messages in relation to any transactions with us such as booking confirmations, reminders or receipts.

Access to your Personal Information

You are entitled to view, amend, or delete any personal information that we hold. Email or send your request to our Data Protection Officer via;

Data Protection Officer

You may contact us about our processing of data via email;

More information on GDPR can be found here –

This Acceptable Use Policy applies to all use of our services, and to all Content (by which we mean any data, profile information, text, files, images, videos or any other content of any kind) processed by you by means of our services or communicated by you by means of our services.

Prohibited Uses

You may use our services only for lawful purposes. You may not use our services:

  • In any way that breaches any applicable law or regulation;
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • For the purpose of harming or attempting to harm minors in any way;
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards as set out below;
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our services.
  • Not to access without authority, interfere with, damage or disrupt:
  • Any part of our services;
  • Any equipment, network or software used in the provision of our services; or
  • Any equipment or network or software owned or used by any third party.

Content Standards

These content standards apply to any and all Content which you create, process or communicate by means of our services. You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Content must not contain any material which:

  • is defamatory of any person
  • is obscene, offensive, hateful or inflammatory
  • promotes sexually explicit material
  • promotes violence
  • promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
  • infringe any copyright, database right, trade mark or other intellectual property rights of any other person
  • is likely to deceive any person
  • is made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
  • promotes any illegal activity
  • is threatening or abusive, or invade another’s privacy, or which may cause annoyance, inconvenience or needless anxiety
  • is likely to harass, upset, embarrass, alarm or annoy any other person or
  • does not comply with all applicable laws in England or any other applicable country.

Changes to the Acceptable Use Policy

  1. We may revise this policy by amending this page. You are should check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere.


Plans from 1/1//2021. Each Email account includes 10GB of storage. Additional 10GB storage is available per account for an additional fee.

Email sending limits may apply, in particular the first month of hosting. Normal sending limits are 500 per account per hour. For new customers, in the first week of hosting, this limit is ten emails per account per hour.

If you use the services to transmit email, you must do so responsibly. Sending or promoting spam using the Services is prohibited and may result in immediate termination of your account. We may also place limits on the number of outbound messages you send if our review of your account indicates that you are harming our network.


Management of orders and products is the site owner responsibility. Plans from 1/1/2019 include loading 12 products as part of the new site set-up. We may offer paid-for services to load additional products from catalogues etc.

Any payments processed are through your merchant account with your own payment processor, such as Stripe. No details are transacted on our servers.


We operate a policy that allows any website to have up to 200,000-page impressions each calendar month. If you use more than your fair use policy amount, we may restrict additional page impressions or ask you to pay an additional fee for the service.

Plans with unlimited changes do not include rebranding with a new domain name or logos, which would be a new site package.

Any updates or additions should be sent to support to be allocated to your developer for action.

The following are additional charges that may be applicable from time to time.

Restore from Backup

If you want us to restore your website to an earlier backup, this can be attempted. All existing data will be lost and we cannot make any guarantees over the success of the restoration.   £30

Credit/Debit Card Dispute, or PayPal Dispute

If you file a payment dispute (also known as a chargeback) with your credit or debit card issuer (or any other payment method) relating to a payment that we feel is legitimate, we reserve the right to charge this ‘resolution fee’ per occurrence to cover administration costs.  £30

Direct Debit Payment Failures

If a direct debit request fails due to a cancelled mandate or other reason such as insufficient funds your account will be charged £10 per attempt to cover our direct debit scheme costs.

Transfer Packages

To move servers, we can provide you backups of the database and files by dropbox transfer or wetransfer. This includes everything needed to install on the new host.  £150

Transfer Domain Names

Fro UK domains, we will change the IPSTAG which will transfer the domain to your domain registrar, wherever you chose. We need your new hosts IPSTAG. There is an admin fee of £25.  For .COM we will unlock and provide a transfer code.  £27

The following are part of our terms and conditions

Website Amendments

Whilst we make every effort to make accurate changes, If you ask us (and exceptionally we agree) to amend prices on your website for products or services it is your responsibility to check these, including VAT and shipping fees. We are not liable for any mistakes of omissions with your content and or products under any circumstances.

Any prices exclude VAT.